Computer Hotline can also provide you with Microsoft based network administration and maintenance of existing computer hardware and software. From basic standalone systems to server LANs and email integration, we can supply hardware or software, backed with installation and ongoing support over the phone, over the internet or on-site. We take pride in giving genuine customer service and have an understanding of computer technology requirements to get you back up and running as fast as possible. We endeavour to explain what would be needed for your repairs or service in plain and simple language so you always understand.
In order for Computer Hotline to be able to assist you on those occasions where we cannot attend your home or business premises, we use preferred remote access software so we can connect to your computer. This is completely secure and your computer can only be accessed with your knowledge and consent (as the password generated will only be for that session only). TeamViewer is a popular piece of software used for Internet-based remote access and support. Once installed onto your computer, TeamViewer software can connect to your personal computer or server, so we can remotely control your computer as if we were sitting right in front of it, with you.